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About Shinyu

Shinyu is the first relationship-based pet care app of its kind in Charlotte.  Our local team is dedicated to personally matching the most talented caregivers with passionate and devoted pet parents like you who deserve nothing but the best.  


We understand that your pet is a cherished member of your family, and that's why we're committed to providing an exceptional customer experience from start to finish. Our team is always standing by, ready to assist you and ensure that every aspect of your pet care journey is outstanding.  

Never a stranger, always a best friend.

We know how hard it is to find great pet care that you can trust and rely on...

...and that pet care is about more than just the pets (although they're our favorite part!)

Secure peace of mind for you and your pet! Set up a free consultation call with our Head of Pets, Maggie Brydon, and discover how we can find the perfect companion to keep your pet happy and safe while you're away.

Our Mission

Shinyu’s mission is to create personal connections between pet parents and the most talented caregivers in Charlotte that are perfect for their unique pet.

Our Vision

We envision a world where every pet owner has personal connections with committed and qualified caregivers who will treat their pets like their own. And we’re obsessed with making it happen.


Our Process

It's simple.

We create relationships between obsessive pet parents and the most talented caregivers in Charlotte.

We identify the most qualified and committed caregivers in town and put them through our rigorous vetting process.

​We facilitate a personal connection between the pet parent and their carefully-chosen caregiver and assist with setting up meet and greets and bookings.

We monitor all services and our local team stands by to assist with anything our clients need.

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